Re-engineering for the Future: Optimizing Current Facilities

Tue, Sep 25, 2018
3:30pm to 4:30pm CT

Description

As healthcare moves toward value-based care, proactive facilities planning plays an increasingly important role in advancing the mission and vision of healthcare organizations.  With an eye toward future space needs, organizations need to also remain aware of industry pressures (i.e., regulatory changes, new technology, new models of care, and improving patient experience and staff satisfaction) to adapt to changes in the environment.  During this webinar, Dr. Terese Horlocker, Chair of Mayo Clinic Midwest Facilities Committee, will discuss how the committee engages in initiation, planning and oversight of major facilities and construction projects.

Management Engineering and Consulting (ME&C) collaborates with the Department of Facilities on a variety of projects to help determine space needs and utilization as well as conduct benchmarking and workflow analyses among other key activities to meet the needs of the practice.  Dr. Horlocker will be joined by one of ME&C's health system engineers, Danielle Crawley, who will discuss how she partnered with hospital and facilities leadership as a part of a multidisciplinary team consisting of Nursing, Psychiatry, Emergency Medicine, Hospital Internal Medicine and Security to initiate and execute the development of a secure hospital unit. The primary objective of this unit is to provide a caring environment to maximize the safety and well-being of our patients and staff .  Learn how ME&C collaborated with Facilities to help the practice operationalize this project for meeting government regulations.

Key takeaways from this webinar include:

  • Describe the leadership and governance necessary for effective healthcare facilities planning.
  • Describe how to align facilities planning to support the mission and vision of the organization.
  • Understand a facilities case study responding to recent changes in the regulatory environment.

Featured Presenters: Dr. Terese Horlocker, M.D. & Danielle Crawley, M.A. Dr. HorlockerDanielle Crawley

Location

Online

Online Live Webinar

Questions? Contact:

mec@mayo.edu

@GeneDankbar

A physical mock-up of new space is important — Dr. Horlocker — not just on paper in 2-dimensions —

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Thank you for taking notes for us, Gene! 🙂

Now it's Danielle on violent patients in hospitals — important topic — not well known by many ..

This may be the link to the Joint Commission alert mentioned by Danielle — sobering – https://www.jointcommission.org/assets/1/18/SEA_59_Workplace_violence_4_13_18_FINAL.pdf
"Physical and verbal violence against health care workers"

And an earlier report from OSHA on the incidence and types of violence in hospitals — https://www.osha.gov/Publications/OSHA3826.pdf — Workplace Violence in Healthcare

@hongyichen

Thank you for taking notes for us, Gene! 🙂

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@GeneDankbar We will be posting the time slot in which you can hear the response to your questions! Stay tuned!

Question for Danielle – how do you recruit staff to work on the unit?? It must be hard ..

Question for Danielle / Dr. Horlocker — how do you practice Mayo Clinic values for compassion, respect for patients and the need to protect staff, family members, etc.. Must be a tough balance..

Great visual on the new unit — clean, clear of obstacles, etc..

Question for Danielle — can you share any patient stories or comments from patient family / caregivers that shows the value of the unit??

Danielle — thanks for sharing on this important topic that many in healthcare are not aware of — strong need for these types of facilities / programs across the country to protect staff, patients and family in a thoughtful, compassionate manner.. thank you..

Danilelle illustrating the importance of the multidisciplinary team in healthcare — and the importance of a shared vision for these patients — really illustrating Mayo Clinic's Primary Value — The needs of the patient come first..

Liked by kjr05

@GeneDankbar

Question for Dr. Horlocker — Do you have any advice for similar committees in smaller hospitals, say, community – based hospitals, where the budget is much smaller? And how can these smaller facilities find the right expertise to help them strategically plan for their future, in regards to facilties?? Can you share any experiences from these committees in our smaller Mayo Clinic Health System?

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You can find the answer to this question at 48:20!

@GeneDankbar

Question for Dr. Horlocker — How does the committee know you're been successful?? Do you go back and measure the proponen't's satisfaction with the project? And how about patient satisfaction with the new / or remodeled facilities??

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You can find the answer to this question at 49:40!

@GeneDankbar

Question for Dr. Horlocker — can you share any lessons learned from a facilities project that did not go as well as expected — over budget, behind schedule, mistakes made in the design and construction, etc.. Can you share some general lessons learned without having to get too specific?

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You can find the answer to this question at 50:15!

@GeneDankbar

Question for Danielle — can you share any patient stories or comments from patient family / caregivers that shows the value of the unit??

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You can find the answer to this question at 54:00!

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