Case Studies


Change Management & Organizational Transformation

Managing Large Scale Enterprise
Change

Define and implement enterprise-wide systems to achieve improved performance through a single electronic health record (EHR) and a
comprehensive and fully integrated revenue cycle management (RCM) function.

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Project Management

Accelerating Life-Changing Therapy Through Project Management

Execute the development of a new service line requiring complex coordination between eight clinical departments to bring life-changing technology to patients.

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Strategy, Design & Execution

Machine Learning and Demand Forecasting Reduce Neurology Patient Wait Times

Optimize patient access to Neurology services by evaluating appointment types and volumes to forecast demand by each subspecialty.

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Revenue Enhancement & Expense Management

Process Improvements Lead to Surgical Site Infection Reduction and NSQIP Rating Excellence

Reduce the incidence of surgical site infections by improving strategies and processes surrounding pre, intra and post-operative procedures.

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Management, Systems & Process Engineering

Reducing Call Center Work Queues
Leads to New Levels of Success

Reduce call abandonment rate and staff work queues dramatically by assessing and improving
call center processes.

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