The importance of listening and communication is key for health system engineers and project managers as they work closely with senior leaders, project proponents, project team members and subject matter experts. Rather remarkably, tools used commonly by improvisation actors can help all healthcare professionals sharpen and enhance their communication skills. Join two of Management Engineering and Consulting’s Senior Principal Health System Engineers Kathy Zavaleta and Gene Dankbar, along with host, Tony Chihak, as they describe how they have applied improvisation methods, referred to as ‘medical improvisation’ in a healthcare setting, in their day-to-day work to enhance project outcomes.
Listen Now! Episode 8