Technical Solutions Specialist

The Technical Solutions Specialist partners with department leadership and shared services across the enterprise to leverage digital solutions to enable transformation within the department.  The specialist identifies and executes advancements in technology solutions through benchmarking efforts with healthcare and non-healthcare industry leaders as well as other networking opportunities.  The position supports the department’s strategic initiatives by advancing the role of digital solutions to achieve goals and tactics.  Works closely with end users to ensure solution requirements, successful development and deployment of departmental technical solutions, reporting tools, databases, dashboards and other applications are enabled as necessary.

Professional development opportunities

  • Structured on-boarding process to learn about Mayo Clinic and ME&C
  • Formal mentorship program to connect with experienced Mayo Clinic employees
  • Mayo Clinic course offerings to enhance communication, technical and leadership skills

“As a Technical Solutions Specialist, I accelerate the department’s strategic priorities through technology and digital advancement.”

Chelsea S., Technical Solutions Specialist

ME&C IT Liaison

The ME&C IT Liaison is central to the coordination of, access to and utilization of technology resources to support the department’s knowledge management program (includes the project database, library, dashboards, reporting, etc.) This position partners with department leadership, engineers, project and program managers, web application developers and various internal departmental groups to ensure the deployment and maintenance of technology applications to support ongoing operations. The IT Liaison, in conjunction with the Technical Solutions Specialist, supports the department’s strategic initiatives by advancing the role of digital and automated solutions to achieve goals and tactics.

Professional development opportunities

  • Structured onboarding process to learn about Mayo Clinic and ME&C
  • Formal mentorship program to connect with experienced Mayo Clinic employees
  • Mayo Clinic course offerings to enhance communication, technical and leadership skill

"As an IT Liaison, I connect staff with the right tools and technology, keeping their work agile and cutting edge. I maintain systems, processes, innovative platforms in support of ME&C consultants and project managers."

Rachel C., IT Liaison